Order before 4:00pm (GMT) Monday to Friday and your order will be dispatched the same day.

Delivery times may take longer around Bank Holidays & Public Holidays.

if you are still unsure, contact us at

We use 24 and 48 tracked service via the Royal mail.

£3.99 £5.99

*Free shipping on orders over £150




*Free shipping on orders over £250



*Free shipping on orders over £250

*Orders over £800 will be subject to customs and duties, please see below



*Free shipping on orders over £250



*Free shipping on orders over £250


ALB ship exclusively from the United Kingdom. From 1 January the United Kingdom (UK) is no longer a member of the European Union (EU). If you buy goods from the UK (excluding Northern Ireland) from 1 January you may incur charges. This includes Ireland. You are responsible for paying any customs fees, duty and tariffs. Orders destined to the EU which are below 150euros in total will be processed via ALB IOSS number, please note duties will be payable in country and payable by the customer. Shipments over 150euros will be subject to duties and VAT which will be payable by the customer. Please note payment of any duties and taxes will normally be required prior to the release of your shipment for delivery.Please note the cost of delivery to the following countries includes prepaid customs, duties and local taxation. The prepaid cost will be calculated on the value of your basket. If your country is not listed you could be subject to customs clearing/duties, local taxation and additional processing charges.

Ireland, Denmark, France, Spain, Lithuania, Luxembourg, Latvia, Portgual, Slovakia, Slovenia, Austria, Belgium, Hungry, Iceland, Netherlands, Germany, Polanda, Italy, Sweden

DHL Express Shipping (1-2 Business Days) - £23.00GBP

Orders over £250.00GBP qualify for free shipping

Express Shipping Service (approx. 1-5 working days) - £25

Orders over £250 qualify for free shipping

Orders over £800 will be subject to customs and duties, please see note below

Express Shipping Service (approx. 1-5 working days) - £29.00

Orders over £250 qualify for free shipping

Please see note below on Customs & Duties

Rest of the World Express (approx. 2-5 working days) - £29.00

Orders over £250 qualify for free shipping

Please see note below on Customs & Duties

PLEASE NOTE: We offer pre-paid customs at the checkout. We are not responsible for any customs charges that may occur. If you are based in the European Union, please be aware of the new customs charge before purchasing. If you refuse this charge, you will not be refunded the shipping cost when we receive the parcel back to us. You will also be responsible for the return of this parcel, please make sure you are aware of the new charges before purchasing. 


Please do not refuse the delivery of your order. Unfortunately, if you refuse your delivery, then this will incur a cost of the original delivery fee, plus the fee it costs for ALB The Label to have it returned. Any refund our team makes will be minus the total delivery fee and the fee ALB The Label pay to have it returned in the case of refused delivery. 


Please note orders are NOT processed on Saturdays, Sundays and UK Bank Holidays.

ALB cannot be responsible for unanticipated delays. Please email if you order does experience a delay by the courier and we will do our very best to help.

As soon as your order is dispatched, we will email you a shipping conformation which will allow you to track the status of your shipment online. Should there be any unforeseen delays with processing your order, you will be notified within 48 hours from when the order was placed.


If you wish to cancel or modify your order, please send an email as soon as possible to Our hours are Monday–Friday, 9AM–5.30PM. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be cancelled or modified.


Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Product images on our website are displayed as accurately as possible but colours may vary and we cannot guarantee your computer, phone or tablet will display colours accurately.

If we have emailed you regarding your order and have not had a response after 5 business days, we will treat the order as cancelled.


Please note we do on Sundays and bank holidays

For all UK deliveries we use Royal Mail trackable deliveries.

 A signature will be required upon receipt. If you are not around to take delivery of your parcel, Royal Mail will leave a note with further instructions.

Please note we are not responsible for the parcel if the royal mail do not leave a card. It is up the customer to know they have a parcel coming and liaise with their local post office to receive this.

Please leave a note while making your payment if you would like us to leave it with a neighbour, or in a safe place. We are quite flexible so please do let us know before 3pm of any change of addresses.

Please ensure all the details you provide are correct for shipping, email and mobile number details so you can be texted and emailed. 

Unfortunately, we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day. 

Your tracking number will be sent to you once we have shipped your order.​ For orders outside the UK, delivery may take slightly longer due to international post. Pre- ordered items have to pass via customs this can occasionally cause slight delays with your orders being posted.​ Thank you!​​ 


If you’re not happy with your purchase please contact us as soon as possible we can send you details for your item to be returned, please note at this time we only offer exchanges on all purchases unless an item is faulty. Please note exchanges are only available for UK customers.

If you have purchased an international order, you can easily track your order via your shipping confirmation email, the number and link to sender are both available. ( please note if you haven't shopped with us before this may have gone into your junk mail!)

​If you have purchased from the UK the items are sent Royal Mail signed for, please allow 3-4 working days for your order to arrive, if this time has passed you can use the tracking number provided to check if there has been an attempted delivery and your order may be at the local sorting office, if there is not update it means your order is still in transit.  

You can view our privacy policy here